Privacy Policy
1. Introduction
At Quenos.AI, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
We comply with the General Data Protection Regulation (GDPR) and applicable Dutch and German data protection laws.
2. Data Controller
Quenos.AI
Email: hello@quenos.ai
For privacy inquiries, contact us at the email above.
3. What Data We Collect
We may collect the following information:
- Contact information: Name, email address, company name when you reach out to us
- Technical data: IP address, browser type, pages visited (via server logs)
- Communication data: Content of emails or messages you send us
4. How We Use Your Data
We use your data to:
- Respond to your inquiries
- Provide our services
- Improve our website
- Comply with legal obligations
5. Legal Basis (GDPR Article 6)
We process your data based on:
- Consent: When you contact us or subscribe to updates
- Legitimate interest: Website security and improvement
- Contract: When providing services you've requested
6. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers who help us operate (hosting, email)
- Legal authorities when required by law
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit (HTTPS) and secure server infrastructure.
8. Your Rights
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Restriction: Limit how we use your data
- Portability: Receive your data in a portable format
- Object: Object to certain processing
To exercise these rights, contact us at hello@quenos.ai.
9. Cookies
Our website currently does not use cookies for tracking or advertising. We may use essential cookies for website functionality in the future, and will update this policy accordingly.
10. Data Retention
We retain your data only as long as necessary for the purposes described, or as required by law. Contact data is typically retained for the duration of our business relationship plus any legally required period.
11. International Transfers
Our primary operations are in the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place.
12. Changes to This Policy
We may update this policy from time to time. Significant changes will be noted with an updated date at the top of this page.
13. Contact & Complaints
For privacy questions or concerns:
Email: hello@quenos.ai
You also have the right to lodge a complaint with a supervisory authority:
- Netherlands: Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl)
- Germany: Your regional data protection authority